Written by
Daniel Hart
Appliance Repair Content Specialist
Published September 3, 2026
Technically reviewed September 3, 2026
Troubleshooting
Troubleshooting
Induction Cooktop Not Recognizing Cookware
Induction heats magnetic cookware. A cold zone often starts with the pan, lock, or placement — not an opened cooktop.
Induction heats magnetic cookware. A zone that stays cold often starts with the pan, a control lock, or placement — not with an opened cooktop.
Hold a magnet to the pan base. Center a pan that meets the zone guidance in the manual. Look for a lock icon. One zone that fails with known-good cookware is a different note from every zone staying cold.
Do not lift the glass
Internal power checks are not a homeowner step. The CIT36YWB reference is identification if that is your label. Persistent no-heat after the pan and lock checks is a cooktop diagnosis.
FAQ
Frequently asked questions
A magnet should hold on the base. Center that pan on the matching zone.
A pan that is too small or off-center is a common reason. Try a larger magnetic pan before assuming a failed zone.
Check control lock and household power. If all zones fail, request diagnosis — do not open the cooktop.
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